Privacy Policy

1. Scope of Information Collection
Viralift Beauty (hereinafter referred to as "we") may collect the following types of information when you use our website services:
  • Identity Verification Information: Including but not limited to your name, email address, phone number, and shipping address provided during account registration and order placement. This information is used to complete order creation, product delivery, and after-sales communication.
  • Usage Behavior Information: When you browse our website, we collect your browsing history, page stay time, click preferences, device model, operating system, and IP address through technologies such as Cookies. This helps us optimize the website experience, provide personalized product recommendations, and ensure website security.
  • Payment-Related Information: When you complete a payment, you may need to provide information such as bank card numbers and payment platform accounts. Such information will be directly processed by third-party payment institutions. We will not store complete sensitive payment information, but only retain necessary records such as payment status and transaction order numbers for order reconciliation.
2. Purposes of Information Use
  • To provide you with core services such as product purchase, order inquiry, logistics tracking, and after-sales returns and exchanges;
  • To send you important information such as order confirmations, logistics updates, and event notifications (you can independently choose whether to receive marketing-related notifications through account settings);
  • To analyze user behavior data, optimize website functions and page design, and enhance the browsing and shopping experience;
  • To identify and prevent fraudulent activities, protect account security, and maintain the normal operation order of the website.
3. Information Sharing and Protection
  • We will not sell or rent your personal information to any third-party institutions or individuals. We only share information with partners under the following necessary circumstances:
  • To complete product delivery, provide your name, shipping address, and contact phone number to the courier company;
  • To process payment services, provide necessary information such as order amount and transaction number to third-party payment institutions;
  • To provide information to relevant institutions in accordance with legal and regulatory requirements, mandatory orders from judicial or administrative authorities, or to protect the legitimate rights and interests of us and users.
  • We adopt technical measures such as encrypted transmission, access permission control, and data backup to ensure the security of your personal information and prevent information leakage, loss, or tampering.
4. User Rights and Choices
  • You can log in to your account at any time to view and modify your personal information (such as shipping address and contact information);
  • If you wish to cancel your account or delete your personal information, you can submit an application through customer service channels. We will complete the processing in accordance with legal and regulatory requirements after verifying your identity;
  • You can disable Cookies through browser settings, but this may affect the normal use of some website functions (such as shopping cart memory and personalized recommendations).
5. Policy Updates and Notifications
We may update this Privacy Policy in accordance with changes in laws and regulations or business adjustments. The updated policy will be publicly posted in a prominent position on the website. If the update involves major changes, we will notify you via email or SMS.
II. Terms of Use
1. Service Objects and Account Registration
  • The website services are only available to legitimate users who are at least 18 years old (or minors with the consent of their guardians). When registering an account, you need to provide true, accurate, and complete information. If the information changes, you should update it in a timely manner;
  • You are responsible for the security of your account password and shall not lend your account to others for use. You shall bear the losses caused by account theft or password leakage; if you find any account abnormalities, you shall immediately notify us.
2. Product Purchase and Order Rules
  • The product information displayed on the website (such as price, specifications, inventory, and pictures) is for reference only. We make every effort to ensure the accuracy of the information, but due to system delays or inventory changes, information deviations may occur. The specific details shall be subject to order confirmation;
  • After you submit an order, we will review the order within 24 hours (on working days). The order will take effect officially after the review is passed and the payment is confirmed. If the order cannot be fulfilled due to out-of-stock products, incorrect prices, or incomplete information, we will notify you in a timely manner, cancel the order, and refund the paid amount.
3. User Behavior Norms
  • When using the website services, you shall not engage in the following behaviors:
  • Uploading or posting content that is illegal, vulgar, infringing, or harmful to the legitimate rights and interests of others;
  • Using website vulnerabilities to conduct fraudulent activities such as malicious order placement, fake orders, and unauthorized fund transfers;
  • Using crawlers or automated tools to crawl website data or interfere with the normal operation of the website without authorization;
  • Other behaviors that violate laws and regulations or damage the rights and interests of us and other users.
  • If you violate the above norms, we have the right to suspend or terminate your account usage rights, cancel the relevant orders, and reserve the right to pursue legal liability.
4. Intellectual Property Statement
  • The intellectual property rights of the website's trademarks, logos, text content, pictures, and design layouts belong to Viralift Beauty. No unit or individual may use them without permission (including copying, disseminating, modifying, and commercial use);
  • You grant us a free, non-exclusive right to use the user reviews, product photos, and other content you post on the website. Such content can be used for commercial purposes such as website promotion and product display (your nickname will be retained when used, and no personal privacy information will be disclosed).
5. Limitation of Liability and Disclaimer
  • We shall not be liable for losses caused by service delays, order fulfillment failures, etc., due to force majeure (such as natural disasters, epidemics, and logistics shutdowns), third-party service failures (such as payment system and courier company issues), or your own operational errors. However, we will make every effort to assist in solving the problems;
  • The product recommendations, matching suggestions, and other content provided on this website are for reference only and do not constitute consumer decision-making advice. You should choose products based on your own needs.
6. Term Effectiveness and Dispute Resolution
  • These Terms of Use shall take effect from the date you register an account or use the website services for the first time. If you do not agree to the terms, you should stop using the services immediately;
  • Disputes arising from the use of this website's services shall first be resolved through friendly negotiation between the two parties. If the negotiation fails, either party may file a lawsuit with the people's court with jurisdiction in our location.